Neumann TLM170 service

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Neumann TLM170 service

Postby mylesgm » Wed Oct 19, 2016 11:03 pm

I need to get one of TLM170 serviced and I'm wondering if anybody has had a good experience with microphone service in Aus or should I send it direct to Neumann. I've had very varied experiences with local distributors of international products generally being very disappointed in the level of care... Any recommendations?
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Re: Neumann TLM170 service

Postby Ben M » Thu Oct 20, 2016 6:47 am

Gunter Wagner in Sydney.
Better service, knowledge and skills than the actual Neumann company.
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Re: Neumann TLM170 service

Postby mylesgm » Thu Oct 20, 2016 12:10 pm

I've spoken to Gunter and he has suggested that the fault will be an SMD component that has to be replaced by a neumann rep.
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Re: Neumann TLM170 service

Postby walding » Thu Oct 20, 2016 4:46 pm

what about Rob Squire?
Mark Ludwig

SHould of been a drummer
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Re: Neumann TLM170 service

Postby mylesgm » Fri Oct 21, 2016 5:49 pm

I think if Gunter thinks it needs to go to Neumann rep then there it should go so the question is really whether I should send it to germany or to the local reps. Anybody got experience with the locals?
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Re: Neumann TLM170 service

Postby rob » Tue Oct 25, 2016 8:07 am

the "local reps" will locate in which part of the mic the fault lies and replace the whole circuit board or assembly
if the capsule is dirty, they will replace it
if there is a faulty smd part they will replace the whole circuit board

neumann parts are very expensive and they do not offer trade prices to service centres.
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Re: Neumann TLM170 service

Postby rob » Wed Dec 07, 2016 11:33 pm

did you ever find a solution for your TLM servicing?
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Re: Neumann TLM170 service

Postby mylesgm » Thu Dec 08, 2016 7:43 pm

Have been too busy to pursue it...
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