Turtlerock Services

Mastering from Tape
DVD Mastering
The Final Product
Booking Fees & Cancellations
Digital Backup
   

Mastering from Tape

At Turtlerock we can handle any format if we are given adequate notice, however we may have to lug them out of storage and get them re-aligned for your job. Please phone us if you are unsure of which formats you have - our engineers can usually figure out over the telephone what you have in your hands, if that is not possible we can tell at a glance what the formats are and which machine will be required.

In our main studio is the legendary Ampex ATR-100 1/2 and 1/4 inch tape machine. This machine has been extensively and lovingly restored and has ATR Service Company extended frequency response Mastering Heads, Mastering Capstan and rebuilt electronics. This is the finest analog tape machine ever made.

Some clients request that we “bounce the digital masters to 1/2 inch tape” to give them “that analog sound”. While we appreciate the sentiment and know that our local mastering competitors fly this flag to impress potential clients, it is our feeling that the good part of the “analog sound” has much more to do with the electronic components within a tape machine - the transformers, tubes etc, than it does the actual process of recording to and playing back from the tape.

There is a lot of noise around the web about the glorious sound of tape saturation. As experts in the field of analog mastering with tube equipment, frankly, we don’t believe the hype.

Our Parkside Sound Mastering Consoles are built in such a way as to achieve "that analog tone" easier and much more reliably than bouncing off 1/2 inch tape. If we do bounce off tape we use a new reel for each song project which adds $200 to the cost of most sessions. Reusing the tape is, in our opinion, sonically inferior and not worth wasting the tone or the clients’ time with.

The pair of Pultec program equalizers (with matched serial numbers and military-grade Telefunken tubes) we use in our main room are a key part of the “Turtlerock tone” and cannot be found in any mastering house on this side of the planet. Of course being 50 years old and being a matched pair, they cannot be bought in any store, anywhere.

Of course it does not stop there, we have 4 restored Pultec EQs in our main room and a Pultec multi channel tube summing console, combined with our Fairchild tube limiter to really make sure if it’s glorious Analog tone you are seeking, then we have that tone truly covered.

We realise that computers can simulate the looks of the vintage tube equipment in our consoles, but ask yourself why would we have vintage Pultec equalizers or a tube Fairchild mastering limiter bolted into our racks if we could simply use a plug-in of the same device to create that “analog sound"?

Well we think you know the answer to that.

We are obsessed with getting it right, so by all means, bounce to 1/2 inch tape with us if it’s the sound you want. But given the choice we will show you a much better way to get that analog tone out of your digital masters, a process that’s exclusive to Turtlerock Mastering.


Baking tapes

Many, if not all analog tapes pre-1990 are now in a state known as “shedding oxide”. This means that your old masters are coming apart at the seams. The glue that holds the oxide on to the tape is full of moisture and the tapes are literally falling apart.
This has nothing to do with how many times they were used, more that it was a mistake in the chemistry by the tape manufactures as they struggled to find glue that would work. These tapes cannot be played without risking the head of our machines and the music on the tapes themselves.

The previous glue used in tape manufacture from the fifties and sixties was made from a component of whale oil, so when the replacements were introduced in the early seventies and onwards, unfortunately nobody could check how long they would last until they started falling to pieces. This is now the case, and your old tapes will invariably be in trouble.

If you have a classic tape that you need re-mastered you must process it first in a process known as “baking”. This will make the tape stable and stop it falling apart for 1 month or so while it is transferred onto another format. This process is as scary as it sounds. The tapes are place in an oven and cooked for a few hours and it is not something you want to try at home.

We have purchased a laboratory thermal hydrating oven, so we now have the best, safest and most stringent way to offer this tape baking service in-house. This service is available to Turtlerock clients only and is only available for the master tapes we are re-mastering.

CD Mastering
This is our main source of business and what we do the most of. Clients can expect to leave with a PMCD Master, a Safety Copy and as many CD-R References as there are clients at the session (usually 2 References are made at the end of the session).

Mastering for Vinyl

Vinyl mastering takes a great deal of experience and as Rick was the head mastering engineer at festival (cutting literally thousands of records) during the height of vinyl manufacturing, our experience is unparalleled in this area.

We work in conjunction with The Vinyl Factory here in Sydney to make sure your vinyl dreams are made into a reality. 

Rates for preparing vinyl masters with Rick O’Neil only at $AU300 per hour inc. GST.



DVD Mastering

Stereo mastering for DVD
Mastering Stereo Audio for DVD involves the same time frame and costs as mastering CD Stereo Audio.

5.1 Mastering for DVD
At this point in time Turtlerock no longer offers 5.1 DVD Audio Mastering. Due to the changing nature of DVD standards we have decided that offering 5.1 Audio at the highest level, as something that we could be proud to deliver, is not yet possible at a price point that makes sense to our clients.

We recommend contacting Sony Mastering at Huntingwood for 5.1 DVD Audio mastering.

We may review our stand on 5.1 Audio and reintroduce it at a time that makes financial sense.

 
Audio Transfers
Digital dubbing transfers and editing is charged at $AU125 per hour inc. GST

Turtlerock can compile, transfer and restore your masters from any format. Often clients will bring in masters several weeks before doing a "box set" so we can get the tracks in shape and in order for the actual session with Rick.

We also compile run of the mill CD compilations - please contact us if you have a bulk job that needs to be done. Note: We may move our price around (in your favour) if it makes sense for us to do so.
 
Accepted Formats
Turtlerock accepts audio in the following formats:

CD-R
DAT
1/2" 2 Track Tape
1/4" 2 Track Tape
AIFF, WAV or SDII Data files at 16/24-Bit 44.1/48/96kHz stored on CD-R, DVD-R, or MAC- compatible Hard Drive.
Cassette (if you must)

Note: We do not really want to restore your music from vinyl pressings - after so many years of working with master tapes, having to go back to the vinyl as the only master is a drag - we urge you to "find" your masters.

 
The Final Product
Final Product

At the end of every mastering session a PMCD Master disc is burnt, error checked then listened to uninterrupted in its entirety. The client is provided with this PMCD error checked Master, a PMCD Safety Copy and one or several CD-R Reference discs.

We can also supply 24 or 16-Bit, 44.1 or 48kHz .wav files on DVD when requested (see Digital Backup).
 
Our Rates

At Turtlerock we have a variety of different services; therefore the rates may vary from job to job. As always, if you’re unsure of anything it’s best to ring us and discuss your needs and we will provide you with a quote that will suit you and your budget.

We also understand that it’s the little acts that need the most help and they are also the acts with the least money. So we guarantee to look after everybody who comes to us for mastering, and this means everybody, the big acts with the big bucks and small acts spending next week’s rent. We know it’s the little acts that grow into our biggest clients.

We have a huge list of artists that Rick O’Neil has mastered when they were doing their first recordings so you can be assured we are on your side; (Kylie, You am I, Diesel, Screaming Jets, Baby Animals, Delta, Alex Lloyd, Youth Group, etc etc)

Analog Stereo Mastering with Rick O’Neil
$AU300 per hour inc. GST

Analog Stereo Mastering with Robin Gist or Michael Carpenter
$AU166 per hour inc. GST

Digital dubbing transfers and editing
$AU125 per hour inc. GST

Because of the recent increase in work load, Rick O'Neil is only available to work on the projects that really want him to do the job personally. We realise this is the majority of our clients but there are just not enough hours in a working week to make this possible. Our other engineers are very talented and more than capable of doing any job that comes to us, which is why Rick has selected them to be part of the Turtlerock team in the first place. Of course if you're an unsigned artist struggling to make the rent then obviously Michael or Robin are cheaper options while still keeping the 'Turtlerock Tone'.

We do not offer a "bogus" unsigned artist rate.

The reality is that 80% of the work we do comes from independent unsigned artists and we are not afraid to put that in print! We're not afraid because that is the current state of the music industry, and any mastering house that leads you to believe that they are doing you "a favour " by lowering their standard rate must either be misleading you about the real rates or their engineers are getting paid less than they are worth! (hardly motivation for doing their best job).

We do not offer seemingly lower rates because you are unsigned and then extend the time it takes to do the job to get the money back.

Our rates are consistent whether you are Madonna or The Maybenots, that is to say every client we have gets our total attention to detail every time, not just when the money feels right.

Turtlerock does not and will not ever feel like that high profile platinum-coloured US mastering house often described as "a hospital with gold records on the wall" whether we end up offering e-mastering or not.

The bottom line with this rant is we are here to help. So if it really gets down to money whether you come to see us, then perhaps let us know - nobody is getting rich around here - one more job at a bit of a discount won’t kill us :)


Albums
Most albums that leave Turtlerock have an average session time of 6-7 hours. Obviously some take longer, however 5 hours is the minimum time we can master your record, create and check the CD Masters.
 
At Turtlerock Mastering all masters are included free of charge.

You can expect to leave with a PMCD Master, a Safety Copy and as many CD-R References as there are clients who attend the session (usually 2 Ref's are made at the end of the session).

So the average price for Rick O’Neil mastering your album is $1600 - $2100 inc. GST

To use Michael Carpenter or Robin Gist expect the cost to be $1000 - $1600 inc GST -   and of course all masters are included in the price.

E.P's
Most E.Ps at Turtlerock have an average session time of 2.5 – 3 hours.

The average price for Rick O’Neil mastering your E.P is $600 - $900 inc. GST 

To use Robin Gist or Michael Carpenter expect the cost to be $500 - $700 inc. GST and all masters are included in that price.


Singles (1 or 2 songs)
The reality is the more songs you do the more economical things get. Most Singles at Turtlerock have an average cost of $250 inc.GST and all masters are included in that price.

If this is all a bit confusing, a good rule of thumb for mastering at Turtlerock is that by the time the masters are made and checked it averages out to be about $150 inc. GST per song.
 
Payment
Payment
We accept Cash, Cheque, Credit Cards (no AmEx) or Direct Deposit. It our usual policy that no masters leave the building until the account is paid in full. What this means is most clients fix up the bill at the end of the session.
 
Booking Fees and Cancellations

At Turtlerock we do not charge booking fees and usually a phone call is all it takes to book us.

We then request that you send us an email with all your contact details and the agreed session time as a confirmation of the session.

If you cancel the session we require 1 weeks notice or we charge a cancellation fee of 1/2 the expected session price.

For overseas or interstate artists we require you to book the session with us and then make sure we receive the masters the day before the session at the latest.
 
Timeframes
Typically we are booked two to three weeks in advance for albums and E.Ps but we may be able to slip in a shorter job earlier. As always ring us and check, we have been known to shuffle things around for our clients in a real bind. Please check with us as we're here to help.
 
Attendance
We encourage anybody who wants to come the mastering session to come along. There is not much for the client to do except have a look, a listen and a chat but the way we see it is this a people business, and the closer we can get to the client the better we can serve them.
 
Digital Backup

At Turtlerock we do not store or backup any data without express authorization from the owner of the music copyright. The bottom line is we give the client the masters and then it’s up to them to keep them safe.


Acoustic Consultancy

There has been a major increase in the demand for us to provide Turtlerock acoustic consultancy. We have currently got several studio builds on the go in different states with hugely different budgets and it is something Rick seems to find time to do because he really enjoys the process.

We have a number of very expensive and dedicated Acoustic test measurement devices here in house and can provide full analysis and reporting of your rooms for those that are interested in that level of detail.

We now offer access to several proven Acoustic products including RPG ACOUSTIC DIFFUSERS and can specify and supply these products to your build anywhere in the country.

We have exclusive proven knowledge in regard to studio builds, specifications and real world expectations. We offer this service on an hourly rate of $166 per hour and we can do turn-key studio constructions, but we'd really just prefer you pick our brains and use our experience throughout the process of the build, which is a far more realistic use of our time and the client's money.

This is by far the biggest area of growth in our company so we look forward to exploring where this takes Turtlerock in the future. Email us if acoustics are on your mind and let’s have a chat (the first 15 minutes are free).