PT, Ext HDD & Firewire problems!! Help anyone??

[rick]

which jumpers ...? dunno but i was told that my problem was dirty jumper connecters and that they ( sound devices ) see it all the time.
one minute fw next no fw

what are there 3 main jumpers..? if your in diy mode that will take you 5 minutes to check them all
but if your in oh shit i just broke my tools rig mode better get somebody that knows what they are doing to have a look at it - probably cost you $80

[TimS]

Spoke to Digi repair guys in Melb - they suspect a shorted FW chip.
Covered by warranty so will be shipping to Technical Workshops in Melb shortly.
Thanks for all your efforts guys - much appreciated..

[wez]

one minute fw next no fw

i've got one here that does exactly that. i've got better things to do, i think i'll save up for a 003 (HD probably a bit excessive for demos at home ;-)

[Barney Loveland]

I've just changed to the M-audio Profire 2626, now I can do 96k sessions that are given to me via M-audio and ADAT interface over smux for the higher sample rates with 16 outputs, can't do that on a 003. Thought about the 003 but the 2626 has better features. Just my 2c worth, not really helping the topic, but my 002 did suffer the power dropout due to the dodgy power harness which was replaced about 3 years ago and hasn't failed since.

[mfdu]

aaah so you did it did you, barney? that profire is exactly the rig i've been eyeing off for protools.

is it up and running yet?

you swinging by for a beer this arvo?

[TimS]

I saw the review on the 2626 in AT last edition too - looks great. Would love to have won one of those in their regular competitions..
Would be great to hook up to expand a PT LE system.
Great flexibility and good mic pres
Sounds like a winner there..

[Barney Loveland]

Apart from the usual software issues I had, it is is all go. Mental note - don't revamp the studio four days before a session without time to sort OS X, Pro Fools, Logic and Waves software. On the other hand Awave was awesome as usual with the advice and service, highly recommended.

Well i'm now more future proof with higher sample rates and as mentioned can have 16 outs to play with while mixing at those rates. So all in all it is good. Although one aside, I have to start up the Profire software interface in internal clock mode then change to Wordclock, yet to see why or how etc?

Chris yes will be over with beer to see reno, ahh fridays!

[mfdu]

(oops - it's the m-audio profire lightbridge i've been eyeing off)

yeah yeah - drop on by and check out the new bathroom!

chris.

[Milo]

Problem with most warranties is, they apply only to country of purchase, so presumably this one not valid in Oz.

[chris p]

Its Friday afternoon, I have a headache and I'm feeling particularly anally retentive, which I hope explains this post.

For all the learning DIYers out there, what Rick is talking about is, I think, properly called a header, not a jumper.

A header is a multiwire connector terminal, including plugging things like ribbon cable into to a PCB. A jumper is something you can slide over two pins to make a connection - often used to enable or disable features or select options.

TimS should have no fear in cleaning up a jumper, but if he has to clean up a header, that's a more complicated task (eg checking for shorts or loose connections within the header itself).

I reckon 90% of searching for parts involves knowing what they are actually called.

[TimS]

Problem with most warranties is, they apply only to country of purchase, so presumably this one not valid in Oz.

Actually, FYI, Digidesign have honoured the warranty, as it was purchased online from the Digidesign Online Store. :-)
Does pay to check thought before making O/S purchases..

[TimS]

Its Friday afternoon, I have a headache and I'm feeling particularly anally retentive, which I hope explains this post.

For all the learning DIYers out there, what Rick is talking about is, I think, properly called a header, not a jumper.

A header is a multiwire connector terminal, including plugging things like ribbon cable into to a PCB. A jumper is something you can slide over two pins to make a connection - often used to enable or disable features or select options.

TimS should have no fear in cleaning up a jumper, but if he has to clean up a header, that's a more complicated task (eg checking for shorts or loose connections within the header itself).

I reckon 90% of searching for parts involves knowing what they are actually called.

Thanks for the clarification chris p
I dont need to do any cleaning of headers (or jumpers) - Digi are replacing the FW chip.
All sorted now.
Tim..

[rick]

replacing the fw chip..?
sounds like digi talk for reseating and cleaning the jumpers/headers cables ...
now about that case of coke :)

[TimS]

replacing the fw chip..?
sounds like digi talk for reseating and cleaning the jumpers/headers cables ...
now about that case of coke :)

The guy on the phone was pretty sure what the problem was after the description I gave him (same one in this thread).
If you are right, I'll give you your case of coke, if you are there to give it too - everytime I've been to TR, you were never there....
Hmmmm... ;-o
Well, when I find out Rick, I'll let you know..

[Howard Jones]

The Firewire chips do fail in Pro Tools setups. It comes of people believing that they can hot plug anything, including FW. This is not the case, especially for FW.

Failures such as have been described in this thread are caused by a FW lead being connected or disconnected whilst everything is powered up and the application running. This causes a failure at either the computer end, the other end or both and it is the FW transceiver chip that fails.

For this reason, it is wise in PT (and other) setups, to have a FW option card to use as the point of connection. That way, when you hot plug a FW lead, you blow the card rather than the FW chip on the computer motherboard. This makes for a cheaper repair.

The wiring harness story in 002R is true, but is a separate issue.

[rick]

whadda mean i am never there...?

now if i was sleeping at the studio like i did in the good old days before we moved to suburbia well...

but the reality is at the moment i am at work when i am on a paid session when sombeody else is working the boards i am out the door to sortthe kids .
it wont be like that for ever , and i will look back at the "toddler years"
as a fond memory i am sure :)

[TimS]

whadda mean i am never there...?

now if i was sleeping at the studio like i did in the good old days before we moved to suburbia well...

but the reality is at the moment i am at work when i am on a paid session when sombeody else is working the boards i am out the door to sortthe kids .
it wont be like that for ever , and i will look back at the "toddler years"
as a fond memory i am sure :)

Rick, I was just having fun with ya!!
I know what family life is like - I have 3 kids - 12, 9 and 2...
I dont get much time in my studio either, let alone get paid for it!! ;-)
Tim..

[no-fi]

The Firewire chips do fail in Pro Tools setups. It comes of people believing that they can hot plug anything, including FW. This is not the case, especially for FW.

I'm pretty sure a firewire interface is meant to be hot-pluggable.

The only news I've ever read otherwise is sometimes apple's implementation of 6 pin firewire ports on their laptops results in a big problem when devices draw their (specification legal) startup current through the cable....

all I know for sure, is that I plug and unplug my firewire audio interface on either my desktop or my laptop as I see fit, and have never had a problem with any ports dying on any of my gear.

[mfdu]

[quote="no-fi"][quote]all I know for sure, is that I plug and unplug my firewire audio interface on either my desktop or my laptop as I see fit, and have never had a problem with any ports dying on any of my gear.[/quote]

i know i have never hot-plugged, and i've never had a problem.

does that help?

call it a throw-back to SCSI.

[TimS]

Digidesign techs actually told me that you shouldnt hot swap any FW device.
I was unaware of this myself until they told me - I was hotswapping away.... :-{
Won't be doing so now tho..

[no-fi]

hmmm.... well then, maybe it's digidesign hardware that has a problem with its firewire design?
I never use their stuff, not being a pro-tools person.

firewire is definitely meant to be hot pluggable.