Where to send Sennheiser MD421 for repairs?

by **Gian** » Wed Jan 28, 2009 11:03 am

Hi all, I recently acquired a Sennheiser MD421 off letter after d-bay. It needs fixing.

Where would I send it to get repaired (in Australia please).

thanks

by **rick** » Wed Jan 28, 2009 12:27 pm

ben you keen to help him out ...?

421 are either really easy to fix or they are basket cases
so most techs dont come running to fix them

Ben..?

by **TimS** » Wed Jan 28, 2009 1:00 pm

I was watching that one as well - I missed it as I was out shopping when it ended..

by **mics** » Wed Jan 28, 2009 4:12 pm

Gian wrote:Hi all, I recently acquired a Sennheiser MD421 off letter after d-bay. It needs fixing.

Where would I send it to get repaired (in Australia please).

thanks

Send it up, i'll give a look.

call me if you like.

0419 481 569

by **Thirteen** » Wed Jan 28, 2009 5:41 pm

mics wrote:
Gian wrote:Hi all, I recently acquired a Sennheiser MD421 off letter after d-bay. It needs fixing.

Where would I send it to get repaired (in Australia please).

thanks

Send it up, i'll give a look.

call me if you like.

0419 481 569

Hi Ben, I have a faulty TLM-170 if you are looking for some punishment....

by **heathen** » Wed Jan 28, 2009 9:10 pm

Usually see them very cheap on German ebay too if parts are needed.

by **Roy** » Wed Jan 28, 2009 9:52 pm

I love 421s! Excellent mics.

by **mics** » Thu Jan 29, 2009 12:32 am

Thirteen wrote:
mics wrote:
Gian wrote:Hi all, I recently acquired a Sennheiser MD421 off letter after d-bay. It needs fixing.

Where would I send it to get repaired (in Australia please).

thanks

Send it up, i'll give a look.

call me if you like.

0419 481 569

Hi Ben, I have a faulty TLM-170 if you are looking for some punishment....

Always got time to be punished. lol. call me and send it my way.

by **Alastair Reynolds** » Mon Feb 02, 2009 4:03 pm

Sennheiser and Neumann service , send it or take it to Syntec International, They're the importer and can service all mics in-house and have all parts on hand. Sydney number 02-9910-6700. www.syntec.com.au
Be aware though, if it's been dropped and the capsule is damaged it can be expensive.

by **jeep** » Thu Feb 26, 2009 9:56 pm

did you end up getting the 421 fixed?
i've got one that needs a bit of love..

by **Chris H** » Thu Feb 26, 2009 10:44 pm

I got two that need fixn

by **Gian** » Thu Feb 26, 2009 11:31 pm

jeep wrote:did you end up getting the 421 fixed?
i've got one that needs a bit of love..

Hi Jeep, I ended up sending it to Syntec, I will give them a call tomorrow and see how they are getting along with it.

by **jeep** » Thu Feb 26, 2009 11:32 pm

Gian wrote:
jeep wrote:did you end up getting the 421 fixed?
i've got one that needs a bit of love..

Hi Jeep, I ended up sending it to Syntec, I will give them a call tomorrow and see how they are getting along with it.

sounds great.
how long have they had it so far?
thanks

by **Gian** » Fri Feb 27, 2009 12:54 pm

jeep wrote:
Gian wrote:
jeep wrote:did you end up getting the 421 fixed?
i've got one that needs a bit of love..

Hi Jeep, I ended up sending it to Syntec, I will give them a call tomorrow and see how they are getting along with it.

sounds great.
how long have they had it so far?
thanks

They booked it in on the 10th Feb, spoke to them this morning and they were just looking at it now (that's what they said, anyway) and they were going to give me a call back "soon". So, they have had it for 14 working days. When I rang them early last week, they said it normally takes 10 working days till they can look at it. Hopefully I will get a call either later today, or early next week.

by **jeep** » Fri Mar 06, 2009 11:30 am

i just contacted syntec regarding my 421 that needs a capsule replacement due to the current one having seized and they informed me that the 421U capsule is no longer available.
this is not great news for me

i hope your one gets fixed!

by **Gian** » Fri Mar 06, 2009 1:01 pm

jeep wrote:i just contacted syntec regarding my 421 that needs a capsule replacement due to the current one having seized and they informed me that the 421U capsule is no longer available.
this is not great news for me

i hope your one gets fixed!

Hi Jeep, I have not had much success with Syntec, I am sending mine to Ben at Bees Neez Microphones: www.beesneezmicrophones.com.au

I spoke to him on the phone and he seemed much nicer than syntec.

Ring Ben Sneesby on
0419 481 569

by **jeep** » Fri Mar 06, 2009 1:55 pm

Gian wrote:
jeep wrote:i just contacted syntec regarding my 421 that needs a capsule replacement due to the current one having seized and they informed me that the 421U capsule is no longer available.
this is not great news for me

i hope your one gets fixed!

Hi Jeep, I have not had much success with Syntec, I am sending mine to Ben at Bees Neez Microphones: www.beesneezmicrophones.com.au

I spoke to him on the phone and he seemed much nicer than syntec.

Ring Ben Sneesby on
0419 481 569

just spoke to ben on the phone and i'll be sending the mic up to him asap
thanks gian!

by **Jason Dirckze** » Sat Mar 07, 2009 4:52 pm

Syntec are a bunch of c**nts...

I bought a brand new Sennheiser MKH416, within 3 months the capsule blew out. I expected a brand new replacement, but they decided to send me an old mic body with new innards. The shell had cosmetic damage too...

As far as I'm concerned, if a product fails within the warranty period, I expect a brand new replacement and nothing less.

by **Gian** » Sun Mar 08, 2009 6:46 pm

Jason Dirckze wrote:Syntec are a bunch of c**nts...

I bought a brand new Sennheiser MKH416, within 3 months the capsule blew out. I expected a brand new replacement, but they decided to send me an old mic body with new innards. The shell had cosmetic damage too...

As far as I'm concerned, if a product fails within the warranty period, I expect a brand new replacement and nothing less.

They told me they didnt have the pad/filter switch in production any more, I told them to bypass it, they said they werent allowed to. Then they proceeded to tell me how much it cost them to look at it, how much postage back to me would be and added GST. It was a very expensive exercise to have my mic returned (hopefully this week) and having been away for about a month. I just hope it had a nice holiday.

by **NYMo** » Sun Mar 08, 2009 7:40 pm

Hi there,

Syntecs B.O.C status confirmed then ;-)

Cheers
N
Y
M
O

Where to send Sennheiser MD421 for repairs?

Where to send Sennheiser MD421 for repairs?

Re: Where to send Sennheiser MD421 for repairs?

Re: Where to send Sennheiser MD421 for repairs?

Re: Where to send Sennheiser MD421 for repairs?

Who is online